Party City in Paramus, NJ Open now

Reviews about Party City

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  March 01, 2020, by Garret Sweetman
  The worst experience I've ever had is with this store, my wallet went missing after I was in the store , after 24 hours I called the store to be told that my wallet was found , the owner and the manager never called to inform me.They had my wallet with drivers license, credit cards and the manager said the reason they didn't try to contact me was because they didn't have my phone number. So poorly handled I had to involve the local police department who stated that all the store needed to do was report the found wallet to the police and they would have contacted me immediately. When I asked the manager if he was ever planning on trying to contact me, he just shrugged his shoulders while his employee found the whole conversation so funny she was laughing at my situation. IT WAS DISGRACEFUL AND UNPROFESSIONAL .Just know if you lose anything of importance at this particular store chances the establishment is going to do NOTHING to make sure you get your belongings back.I will never ever step foot in this store again .